What strategies do ING and AIG use to gain competitive edge?

specific ways used to different themselves from competition.

Answers:
Oh, sure, they're just DYING to put all their trade secrets up on the internet for everyone to see.
Companies like AIG, ING, GEICO and Nationwide use their own rating system and therefore can charge whatever they want... Other companies base their rates from the Insurance State Office and therefore follow a standard with a bit of variance. These companies are also extremely financially well off and can take the hit when claims occur because of their book of business being so large.

When looking for a carrier, don't go solely on premium. Customer Service is a huge part of what Independent Agents do for their customers. Sometimes premium are slightly higher, but they are constantly reviewing the accounts and getting the best deals they can for you.

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