At my wits end with Indian Call centre staff What UK based car Insurance company?
Answers:
I'm with MoreTh>n. They provide you with an account manager who you can speak to everytime you phone, regardless of query. He knows all your information etc, so you don't have to keep repeating yourself to Daleks..
An added bonus, I find there premiums to be quite competetive.
Hope this helps.
GET OVER IT
AND JUST LISTEN HARDER
try any one of the RBS (royal bank of Scotland) insurance companies like direct line or Churchill.
Tesco Car insurance has english based call centre.
Direct line has uk based
Have you tried any of these?
I went with an insurer called performance direct ( or was it quoteline direct? mmmmm?) who are part of a bigger outfit but theyre based in Trafford, Manchester.
I even went in to pay it in cash!
Good luck.
And aint it funny when some guy called Bob or Steve rings u and they can hardly speak english?
I totally agree, i now pick my banks,insurance, energy etc partly on the basis whether they support the UK economy.
In terms of insurance companies, direct line has UK based call centres, but most of them advertise so if you go on to their websites they will promote if they are UK based.
i know exactly what you mean before i go any futher i just want to point out that im not a bit predgerdist but im with talktalk for my ip povider and ive never spoke to anyone english and i cant understand them its imbarising when you got to ask what they said constantly anybody else got probs with this
I too have been bugged and changed due to this. I was with Norwich Union. I am now with Budget, find then cheap and they are UK based call centres.
direct line
quinn direct - ok its ireland but at least you dont get some indian accent saying "'ello my name is ralph, how may i help you" - like how many indians called ralph do you know.
aparantly it puts us more at ease if we think we a talking to someone English.
If I were you, I would use a local insurance broker. You will be able to deal with a local person who will happily give you their name so you can speak to them again, and they will be able to give you a selection of quotes from a panel of different insurers so you can chose the one that's best for you. Your broker will also be able to help you if you ever need to claims and you won't spend a fortune on hold to premium rate numbers. Have a look at Yell.com for brokers in your area or alternatively, there is a broker who uses Banswer.com often called Dan Insurance Man - he's really good - drop him a line and he can give you contact details.
Oh ok I got this for you...
Better check on this... Im pretty sure you'll discover something...
http://www.myautoinsurancetips.com/...
If you are having difficulty finding car insurance over the phone why don't you try looking online, it would be unwise to miss out on a decent premium just becuase of communication problems. I get my insurance from moneysupermarket, they find car insurance quotes from UK companies so you could try them
Kwik Fit are based in Scotland and are very good on the phone. They do provide a good price but also try to sell additional items. I insure with them and would recommend
The answers post by the user, for information only, BAnswer.com does not guarantee the right.
More Related Questions and Answers...