Second Chance Offers - Ebay!?
So i stated this on my listing, and i have 2 bidders, the guy who is winning with £20.50 doesnt want the jacket on reading the listing properly, so, when the auction finishes, if i offer the other bidder (£20) a second chance offer, how much will he have to pay?
Also, i put on my listing SOLD AS SEEN, so i wouldnt get no hassle about the incorrect size, and get people returning goods, Does this Actually mean anything on ebay?
Answers:
The other bidder would get it at £20.
And the "as is" mention in the sale should cover you.
I believe he will have to pay the amount of his original bid.
you`ve got a thing about ebay aint ya
If your description was good, you can try to begin a dispute and collect from your bidder. Your #2 can buy it for the highest they bid on it, but they may not want it, and they have every right to pass. If you felt you advertised honestly, I'd first try to resolve with #1 for a week, then move on to #2. If you think your listing was unclear, then take #2's money and run!
Sold As Seen probably doesn't mean much to ebay. if I were the buyer, I'd check the description - if you say, "the label says XL but it's really a M" then you're off the hook. But if the label says XL, and you say "sold as seen", well, there's a realistic expectation that this is an XL.
If the guy cancels his bid, before the auction ending, or if you cancel it for him, Ebay will recalculate how much the next highest bidder is paying.
It would depend on how much the other person bid, personally I would retract the other bidder, rememeber on ebay goods should be stated what they actually are, ie medium UK size. Labelled as XL sold as seen doesnt cover anything, if goods are not exactly as listed they can return it.
Next time indicate the size that is indicated on the label. You may include wordings such as Asian size or American size. This would prevent you from being sued. On the final bid, The 1st bidder (GBP20.50) is liable to purchase the jacket once bidding ends. However, given that its on GBP.50 difference, its not worth the hassle to file a claim against him. GBP20 is what the 2nd Bidder will pay.
Right you have several points here...
Not a lot of good putting 'sold as seen' - the bidders haven't seen it, have they?
You can certainly say you don't accept returns, but you do need to give specific details (preferably measurements) when you're selling clothes on ebay. Bidders can only go on your description.
OK, if unsure of anything they should ask you, but if you give a size, that's what they'll expect.
If they think the item doesn't come up to your description, they can file a 'not as described dispute' against you and assuming that they they pay you with paypal, the chances are they'd win and you'd get hassle and negative feedback.
But...back to your original question.
Has the high bidder (£20.50) cancelled his bid or asked you to remove it - and you have? If so, he's not in the picture any more.
If you're happy to get him out of the equation, it would be simpler all round to do it now, while the auction is still running.
If you wait till it finishes, you'll need to file an 'unpaid item dispute', wait seven days and get your final value fee back. Then and only then, should you make a second chance offer. Because the original winner still has those seven days to change his mind back again - and believe it or not, they sometimes do. If he finds that his item has been sold to someone else, he can then report you as a 'non-performing seller'(!).
The chances are that even if the underbidder (£20.00) is interested now, he'll have moved on in a weeks time and won't want it - which is why it's easier to get the current high bidder out of the way now.
Your £20.00 bidder will then be the new high bidder and it's all plain sailing..... until he finds the jacket doesn't fit.
(Or you find he doesn't want it either, because - like you - he doesn't really know how ebay works and, thinking himself outbid, has gone off and bid on another jacket as well.)
If you leave the current high bidder in play and he wins, then you also make a second chance offer to the under-bidder, you'll end up paying two lots of final value fees - because as far as ebay is concerned, you will have made two sales. Full stop. (you'd need to file an unpaid item dispute to get one lot of fees back - see somewhere above..)
Oh yes, and when you make a second chance offer, it's made to the bidder at the price they actually bid - in this case £20.00.
If you end up having more than one under bidder, for goodness sake don't make second chance offers to all of them at the same time - it does happen, and of course, they all want the item (leaving you in yet another pickle)
Sometimes you just wish you'd never started something, don't you??
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