What do you mean by quality product and quality service?
Answer:
product includes every thing that you want to offer your customer. it includes the package of things like the item, after sales service, discounts, features and every thing else. service is generally considered intangible product like teaching, advice..etc.
quality product would refer to all together or one that satisfies your customer in all ways or optimal ways than others. quality service would mean the same. in a product quality one can measure the quality like the price, utility time, benefit accrual . example a soap will satisfy you if it gives you standard things like foam, smell..etc.
in a quality service the parameters are different because it depends on human feelings or satisfaction like one may like a teacher teaching a particular subject one may not. so they normally standardize things. it is difficult to maintain service quality equal for all than a product quality because product quality can be set using machines. but one cannot predict the moods and feelings when one offers a service. MC Donald's can offer a burger but the bearer offers service. you may like the burger but not the service of the bearer. so you can feel like having a burger but may not feel like going back to same McDonald's again. so product quality is good not service quality.
well just what it says. the product is good quality. & you get great service. what kinda question is this?
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