Who is the best one to go to , to collect your bank charges back?
Answers:
Have a look at my site, which has helped a number of people to claim thousands back from a range of banks and building societies!
It has detailed step by step guides to the whole process, with many guides unique to the site. It also has the latest bank charge news and developments, and forums for one to one advice.
Use the steps below, and the template letters on my site and you should have a good chance of getting a full refund of your charges.
The full process and timescales for claiming back your charges is:
1) Write to the bank and ask them for a copy of your charges for the last 6 years, or alternatively a set of statements for the same period. You do this by making a "Subject Access Request" under the Data Protection Act, enclosing a cheque for £10 made out to the bank. This by passes the banks normal charges for statements which is normal a large amount for 6 years worth. The bank have 40 days to send you the data.
2) Write to the bank asking them to refund your charges, giving them 14 days to reply, attaching a "Schedule of Charges" (a list of the charges you are claiming for).
3) Send the bank a "Letter before Action" giving the bank one last chance to refund your charges before you take court action. They have 14 days to reply.
4) File a claim online using the Money Claim Online web site run by the UK Court Service. The claim is served on the bank 5 days after its submitted. The bank has 14 days to acknowledge the claim. If they don't you can request a "Judgement by Default" and you win the case, and get your charges, statutory interest at 8%, and your court fees.
If they do acknowledge the claim, they then have 14 days to submit a defence (making 28 days in total from the date the claim was served). If they don't then you can again request a "Judgement by Default", and get back your charges, interest and court fees as above.
If they file a defence, then you and the bank get an "Allocation Questionnaire" to fill in. Some judges dismiss the case at this stage, as the bank can't win, so again you win. If this doesn't happen, a hearing date is allocated. The bank will most likely either back out before the hearing, or won't turn up in court. Again you win the case and get your charges, interest and fees.
Follow the correct procedures and you stand a good chance of getting your charges back! Its important to send all letters to the bank and courts by recorded delivery, so you can prove they were received, and more importantly when they were received (which you can find from the tracking section of the Royal Mail web site).
Also make sure that you send all letters to the banks head office, and not your local branch. Don't phone the bank either, as this can delay things and you have no proof of whats been said.
Have a look at my site below which has detailed step by step guides to the whole process of claiming your charges back. It also has template letters you can put your details into and send to the bank, and forums for one to one advice. We also have a guide to filing your claim in court online, which is unique to the site.
The site is free to use!
http://www.moneysavingexpert.com/cgi-bin...
i went on this website and got over £800 back on bank charges from 1st direct i realy recomend this website as it is fantastic and gives you a step to step guide of how to get youre bank charges back!
Sharon - go to www.moneysavingexpert.com where the expert, Martin Lewis, will tell you how to go about it and give you a form to download and present to your bank. It's also in the magazine Moneywise, April issue page 34.
Beyond DAve
use the free advice on money saving expert...dont be tempted to use one of these firms who do it all for you.
with the right advice it is possible for you to persue this on your own and keep all of the money you get back - these firms can take up to a third of your compensation for just one letter
You can do it yourself...it's cheaper and easier and you get to keep all the money you get back!
Check out this link & good luck!
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