Ebay help!?

someone wants a refund bekuz they didn't like it when i had descirbed exactly wat would come wit it. someone told me i could rip him off keep the money and keep my product by sayin it was damaged. can i still do this if the package has "delivery confirmation number"???

wat is that?

Answers:
Have them send it back and you will refund there money. Not worth arguing or fighting with them.
If you have not already put in your terms they can return items in such in such time frame after receiving it, they pay return shipping. Never refund money until item is in your hands and it is in the same condition as the pictures you took before hand, I would also take pictures when you get it. But as I said do not argue or fight. Not worth it!!
I have taken back things too, though not to many when we had our store open with over five thousand things in it..

Good communication, and try to accommodate your customers. Without them you have no business.
You are the type of seller that gives ebay a bad name.
hey just get your item back and send him back his money.
Would have to read the details of the auction. What is the item number?
Looks like buyer thought more was included.
Offer to refund on safe return of shipment prepaid.

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