Strong centrailized control & strong local control?
Also why would Wal-Mart wants strong local control of stores?
Answers:
Centralized control tend to lower cost by reducing duplicated tasks and increase purcahsing power. Also by standardizing, the corporate brand, culture, and identity is easily maintained. In addition, departure of key personnel will not render the operation in chaos.
Localized control provides flexibility in customizing the customer experience. Each locale could operate at peak effectiveness by identifying and stocking the items most suitable to the area. By allowing differentiations between local stores, you also allow best practices to develop independently. A strong and competent local management will inevitably create high customer loyalty and satisfaction.
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