We were unlucky to have a new Video IPOD stolen from our JW Marriott Hotel bedroom in July this year, in California. At the time of the incident I completed a guest statement report at the hotel: they kept a copy and so did I. My insurance company asked me to report the matter to the police too. I filed a report, and returned home to the UK. Now the insurance company wants a copy of the police report. The Santa Monica Police Department records section needs $1.60 by $US check/cheque or money order. I've emailed the hotel general manager to ask him to help me, but he hasn't replied or acknowledged my correspondence. I'd now like to write to him again but send a copy of the request to someone senior in Marriott Guest Relations so that he might take the request more seriously. I don't know any other way - apart from asking the Hotel - to get $1.60 to the local police department. There seems to be no cost-effective way of getting the $1.60 from the UK to the police. No cash allowed!
Answer:
I know your problem.
I had to get £10 to the British Police from fance, no cash or foreign currency allowed.
I was lucky enough to have some friends in England who were able to write me a cheque in exchange for cash.
I take it you have no friends in the USA who can help you out.
Have you tried phoning the Hotel?
I'd try that, asking to speak to the manager.
Good luck, sorry I can't help.
I would not hesitate to publicise the complaint by writing it in a newspaper forum, if any is available in your country.
I once lost some money at the Sedona Hotel in Yangon. I made a complaint to the Front Office Manager. She promised me that an investigation will be made. Within 1 day, the matter was resolved.
I do not hestitate to recommend that hotel should you visit Myanmar. It is a 5-star hotel with good and friendly staff
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