What do u mean by customer service?
Answer:
Contact centers, in first place, wich means: well trained agents, CTI applications, I(V)R, e-mail, web chat, web collaboration. Everyting that has a goal to solve clients' problems, to keep them satisfied and to increase their loyalty.
serving customers
Dealing with the customer with whatever problems they may have or concerns that they raise.
This differs slighting from Billing, as that is usually a separate department
customer service is the area in which people work to assist and help others --generally in a retail store-- who need help in finding items, returning items, or help in getting an item off a tall shelf, or for instance, help with taking a large item, such as a tv to their vehicle.
Customer service is providing a service that helps people mostly deals with questions from a customer and the employee providing a answer or showing them what or how to do something or even doing it for them.
Customer Service: A group of excessively grouchy people who are paid minimum wages to exude ignorance and give the run around to customers of their employer who got screwed over.
when you go to these people that know everything
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