I was wondering what was the difference between a financial associate and customer service/sale person at citigroup call center?
Answer:
Probably a financial associate is another term for a bank mutual funds sales representative.
A customer service/sale person takes complaint calls and tries to help as best as possible, sell some value-added services such as insurance and registers new applications for credit cards.
It is best to obtain an actual job description from Citigroup Human Resources Dept.
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